PROACTIVE SOLUTONS

• Remote Preventative Maintenance Support of network.

• Assign engineers at network operation control center to remote into network devices and conduct preventative maintenance. Features and reports. Patrol the network as (roving guards) foreseeing any attacks or problem indicators.

• Reports on all devices on network.

• Virus and Botnets blocked for the month.

• Ports and protocols and content penetration test.

• Ensuring you get the most out of you purchase. Protect your investment.

Features include:

  • - Live chat
  • - Remote desktop technicians
  • - Ticket tracking system
  • - Helpdesk support

REACTIVE SOLUTIONS

• OnSite and Remote engineering support.

• Engineering level technician fixing the server & network.

• Network intrusion attempts and blocked.

• Help desk support

• Supports internet users along with our onsite technician to provide answers to your technical problems by resolving them over the phone or with an online chat.

• Relyt International is assuring our customer IT problems are covered in multiple ways.

Features include:

  • - Live chat
  • - Remote desktop technicians
  • - Ticket tracking system
  • - Helpdesk support

SUPERIOR SUPPORT

Relyt ensures strong customer support service throughout your experience. Count on us to provide the same superior customer service before and after sales.

ENGINEERED NETWORKS

What fits one customer's needs, may not suit another and Relyt designs each network based on every customer's specific network needs. It's post sales customer care is second to none and its engineering, network, and operations staff are all industry veterans with a wealth of past-performance experience to bring to new networks.